At Oxford Lab Products we pride ourselves on providing our customers with the highest level of service and satisfaction. This is our goal. As scientists, we require reliability, accuracy and precision when it comes to our laboratory instruments and equipment. We strive to provide – “Legendary Performance, at Unbeatable Value”.
We strive to provide our customers with great products to meet their needs. We get out there and visit our customers. We meet them. We talk with them. We ask them about their requirements in the lab and what products could best meet those requirements. A better understanding of our customers allows us to better provide products that meet their needs. We see ourselves as a partner to our customers, not just a product provider. Their success is our success. At Oxford Lab Products, we test all our products at multiple stages before they ever go to market to ensure reliability and quality.
Our pipettes and lab equipment are tested by real scientists who have years of experience using these types of products in the lab. Combining this rigorous testing with our customer feedback we can ensure that our products meet the needs of our customers. Due to our dedication to manufacturing top quality pipettes and equipment, Oxford Lab Products is confident in providing long standing warranties on our products. Some of our warranties are up to 5 years in length. We know that our products will last, and provide our customers with affordable, reliable and long-lasting results. So, we don’t mind putting our warranty where our mouth is!